NATO Summit Wales 2014

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BT provides peerless secure communications for international political event

Services of the highest order


When there’s a show in town it pays to plan ahead. If that show brings together 60 world leaders, appointing communications professionals with tried and tested track records is a wise precaution.

Sarah Billson, deputy commercial director at the Foreign & Commonwealth Office, faced that situation when NATO Summit Wales 2014 came to Celtic Manor. With only six weeks to bring it all together, a top-flight BT team was assembled.

People attending the Summit probably never even thought to ask what made their telecoms 100 per cent secure and fully available at all times. And that’s how it should be.


NATO Summit Wales 2014BT worked extremely hard and long hours to deliver the secure core infrastructure required for the event.” 
– Russell Phillips, Vice President, Facilities, Celtic Manor

Fast facts


  • 4,000 delegates and 1,500 reporters demanding security and resilience of the highest order
  • President Obama, Chancellor Merkel, President Hollande and Prime Minister Cameron were in attendance
  • Six weeks to provide a complex service mix including 350 telephone lines, 65 ISDN channels, and foolproof security


Helping shape ideas worldwide

Communications are crucial in any leadership summit. BT is able to deliver flexible collaborative technologiesspanning voice and unified communications even for an event lasting just a few days.

Defending against cyber threats


The higher the target’s profile, the greater the level of threat, which is why it pays to work with a provider that’s got an unblemished security track record in events like the G8 Conference in Northern Ireland and the Commonwealth Games in Scotland.


Expecting responsiveness as standard


The ability to assemble a multi-disciplinary, security-vetted team and have everything up and running in weeks instead of months is one reason BT services are prized by customers such as the Foreign and Commonwealth Office.

View the full case study on SlideShare