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What the police can learn from Formula One.

What the police can learn from Formula One.

By Mike Parfitt Head of Marketing Central Government and Police BT. I’m a huge fan of Formula One. I love the speed the drama the skill. But most of all it’s the technology that keeps me hooked. Technology is constantly changing and Formula On[...]

Renaissance IT in Contemporary Setting

Renaissance IT in Contemporary Setting

A profile of Guido Albertini Chief Information Officer Comune di Milano Guido Albertini is a pragmatist. He believes any IT project however complex always comes down to identifying the need producing a plan and executing it. This laser-like focu[...]

How our communications network gives Brazilians a chance to win big.

How our communications network gives Brazilians a chance to win big.

The recent renewal of our contract to connect the lottery outlets throughout Brazil to Caixa’s data centre in Brasilia provides first and foremost for the maintenance of more than 14000 already-installed connection points and up to 4000 addition[...]

Why airlines have to take to the skies with the latest technology.

Why airlines have to take to the skies with the latest technology.

By Jonny Cowlin Director Energy Infrastructure and Manufacturing. Imagine waking up to breakfast in Berlin lunching in Lisbon or dining in Dubai. Each of these places now lie within easy reach as air travel becomes quicker and cheaper. But what d[...]

Protecting health from cyber attacks.

Protecting health from cyber attacks.

By Luke Beeson VP Security UK and Global Banking & Financial Markets. Today the health and social care sector faces a challenge to keep its patient data secure from cyber attack. The UK Health Cyber Security Summit from 24-25 November will sha[...]

BT — recognised as a leader in Gartner’s 2015 Magic Quadrant for Contact Centre as a Service Western Europe.

BT — recognised as a leader in Gartner’s 2015 Magic Quadrant for Contact Centre as a Service Western Europe.

By Kate Denison Head of BT Contact and BT One Marketing. Are Cloud Contact Centres now ready for ‘Prime Time’? I think they are. The cloud contact market is very mature especially in Europe and North America. BT was recently named as a leader in th[...]

The great dinnertime debate — how to harness innovation in healthcare.

The great dinnertime debate — how to harness innovation in healthcare.

By Dr Iain Hennessey Clinical Director of Innovation Alder Hey Children’s Hospital. Facing huge financial and operational pressure the NHS has to find new ways of providing services to patients. That’s why the King’s Fund and BT recently brought t[...]

Three ways the cloud will be vital to your contact centre on Black Friday.

Three ways the cloud will be vital to your contact centre on Black Friday.

By Andrew Small Vice President of Portfolio BT Global Services. Black Friday is just around the corner and businesses are getting ready for action. With eager customers about to hit stores around the world you have to use the power of the cloud t[...]

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